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Request an inspection and confirm what can be provided if you cannot attend.
On a property page, use the inspection request option where available. Enter your preferred date, time, and contact details. Explain in the notes if you are abroad or cannot attend in person.
You can review inspection requests in My Properties. Check the status and confirm arrangements with the team. Ask whether photos, video, or other updates are available for that property.
Tell us what you need help with and include a request reference if you have one. Do not share passwords, reset codes, or card details.