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Find simple answers about your account, BALL Score, properties, service requests, and payments.
Get back into your account if you have forgotten your password.
Your score is a planning guide based on the answers you provide.
Follow the payment options shown in your account and review the resulting record.
Find a request, check its status, and see what to do next.
Choose a topic for short guides and answers.
Create an account, sign in, reset your password, and find your way around.
Take the assessment, understand the result, and update your answers.
Browse properties, save a shortlist, and ask for matching help.
Understand verification requests and the checks to discuss before paying.
Track service requests, understand payment schedules, and check payment records.
Request support for buying in Nigeria while living abroad.
Submit a partner brief and understand what happens after applying.
Contact BALL, request a call back, or get help with an account or transaction.
Tell us what you are trying to do and where you got stuck. Keep passwords, reset codes, and card details out of your message.